2013 Charleston Conference

Libraries purchase, license, lease or otherwise acquire a multitude of services from a variety of vendors. Whether the library is negotiating for content from a publisher on subscriptions, or perpetual lease, or if the library is acquiring new technology or services from outside or affiliate organizations, the staff responsible for negotiations can ensure better results in terms of price & performance if armed with more knowledge, proven strategies and actionable intelligence.

Based on decades of complex content and technology negotiations from the vendor perspective, and dozens of interviews of information professionals tasked with negotiations for products & services -- This provides actionable takeaways that attendees will be able to use immediately in their negotiations with all vendors - technology, content, and service providers. Attendees will be able to gain greater efficiency from their budgets, more clarity in vendor deliverables / reduction of renewal surprises / increased return on product investment and better understanding of vendors' motivations. Attendees are encouraged bring real-life examples to the session.